"LGBT Pride Day Heart" Neon Sign
Find answers about LED and glass neon, backing options, sizing, colours, specialist features, power supplies, installation, care and warranty cover.
LED & Glass Neon
What is LED neon?
LED neon signs use closely spaced light-emitting diodes inside flexible silicone tubing to create a smooth, continuous glow. LED neon is lightweight, durable, energy-efficient and well-suited to detailed shapes and bespoke designs.
What is traditional glass neon?
Traditional glass neon is made from glass tubes that are shaped by hand and filled with neon or other gases. It produces the bright, unmistakable glow and character associated with classic neon signage. Glass neon is more fragile than LED neon and requires extra care during handling and installation.
Backing Options
Depending on the sign, HAPPYNEON offers acrylic, aluminium composite panel (ACP) and metal-frame backing. The right backing supports the design and makes the sign easier to mount, hang or display.
LED neon backing
LED neon signs are normally mounted on acrylic. Available shapes and finishes include:
- Rectangular backing: a standard, full rectangular panel.
- Transparent acrylic cut to shape: follows the outline of the design and is our recommended option for a cleaner, lighter appearance.
- White acrylic cut to shape: gives the design a brighter, more defined background.
- Black acrylic cut to shape: creates stronger contrast around the neon.
- Acrylic base: allows compatible designs to stand on a flat surface.
Rectangular backing
Transparent acrylic cut to shape
White acrylic cut to shape
Black acrylic cut to shape
Traditional glass neon backing
Traditional glass neon can be supplied with a retro metal frame, transparent acrylic or a high-quality white or black ACP backing.
- Metal frame: our most popular traditional option, with an authentic industrial appearance.
- Transparent acrylic: a clean, minimal support that keeps the focus on the glass tubing.
- White or black ACP: a strong, premium panel backing for a more substantial finished sign.
Size & Dimensions
Which sizes are available?
Standard sizes are 50 cm, 70 cm and 90 cm. Some LED neon designs are also available in 120 cm. If you require a larger sign, please contact us to discuss what is possible for your design.
What does “longest side” mean?
The selected size refers to the longest side of the finished sign, rather than both dimensions.
- For a horizontal design, the longest side is its width.
- For a vertical design, the longest side is its height.
- The other dimension is calculated proportionally from the original design.
Will a large sign be made in sections?
Signs wider than approximately 110 cm may be divided into several sections. This makes the sign stronger and easier to transport. Once installed, the joins are designed to be barely noticeable.
Colours & RGB
Which LED neon colours are available?
LED neon signs are available in 10 single-colour options. The exact colour may appear slightly different depending on your screen settings, room lighting and surrounding wall colour.
Can an LED neon sign change colour?
Yes. Select the multicolour RGB option for compatible LED neon designs. The included remote control lets you choose from more than seven colours, with one colour displayed at a time.
Which traditional glass neon colours are available?
Traditional glass neon is available in nine colours: red, pink, orange, yellow, green, blue, ice blue, purple and white.
Features & Custom Finishes
Can my neon sign stand on a table or counter?
Yes. Compatible LED neon designs can be made with a display stand instead of being mounted or hung.
- Acrylic box stand: two clear acrylic panels are secured together, making the neon appear to sit inside a transparent box.
- Acrylic base stand: a stable base runs along the bottom of the sign.
Can I adjust the brightness?
Yes. We recommend adding a dimmer so that you can adjust the brightness of your neon sign. Depending on the sign type, size and design, you may receive a touch dimmer or a dimmer with a remote control.
The remote control for an LED neon dimmer uses a 12V 27A alkaline battery. A glass-neon dimmer remote uses a 12V 23A alkaline battery.
Do you make flashing or flickering signs?
No. We do not currently offer flashing or flickering neon signs.
Can a neon sign be used outdoors?
Standard LED and glass neon signs are designed for indoor use. They may be used temporarily at outdoor events in dry, mild weather, but must not be exposed to rain, moisture, extreme heat or extreme cold.
Outdoor-compatible construction is available for selected LED neon signs only. The light can be made water-resistant, but it is not suitable for use underwater. The power supply is not waterproof and must remain indoors or in a suitably sheltered location.
Can detailed artwork be engraved?
Yes. If a design contains details that are too fine to reproduce in neon at the selected size, those elements may be engraved into the acrylic backing. Engraved details do not emit light, but they can catch the glow from nearby neon and help preserve a more intricate design without making the sign unnecessarily large.
Can detailed artwork be UV printed?
Yes. Full-colour artwork and fine details can be UV printed directly onto the acrylic backing, with neon added to the parts of the design that should glow. This is useful when the complete artwork cannot be reproduced using neon outlines alone. Please contact us to discuss whether engraving or UV printing would work best for your design.
Power, Cables & Plugs
How is the sign powered?
Standard neon signs plug into a mains socket.
- LED neon signs include a UK-compatible plug.
- Traditional glass neon signs include a UK-compatible plug.
- Small LED neon signs may be compatible with a battery pack or USB power. Please contact us to confirm whether either option is suitable for your design.
How long is the power cable?
- LED neon signs include a 2 m clear cable as standard.
- Traditional glass neon signs include a 1.8 m black cable as standard.
If you require a longer cable, please contact us before ordering and we can advise you on the available upgrade.
Lifespan & Care
How long will a neon sign last?
Both LED and traditional glass neon signs can last for many years. Their lifespan depends on how often they are used, how they are installed and the environment in which they are displayed. As a general guide, both types commonly provide around three to five years of use.
To help your sign last longer, install it correctly, keep standard indoor signs dry, avoid extreme temperatures and switch it off when it is not needed.
Installation
How do I install an LED neon sign?
Depending on the design and backing, an LED neon sign can be installed in several ways:
- Wall-mounted: the parcel includes a fixing set selected for your sign.
- Hung from the ceiling: let us know before production so that we can pre-drill the acrylic and provide suitable hanging wire.
- Fixed with clear 3M strips: this may be suitable for small signs measuring 50 cm or less. Always check that both the wall surface and the strips can safely support the sign.
- Displayed on a stand: available for compatible designs that cannot be mounted or hung.
How do I install a traditional glass neon sign?
Traditional glass neon signs include a chain for hanging. Handle the glass tubing with care and follow the installation instructions supplied with your sign.
Warranty
What warranty is included?
Every HAPPYNEON neon sign includes a one-year warranty.
The warranty does not cover faults or damage caused by incorrect installation, misuse or accidental damage during use. HAPPYNEON is not responsible for third-party installation or removal costs for hard-wired or installed signs. This warranty is provided in addition to, and does not affect, your statutory rights.
If you believe your sign has developed a fault, please contact us with clear photographs and videos so that our team can assess the issue. Depending on the circumstances, we may ask you to return the sign for repair or replacement.
Need More Help?
If you have any further questions about materials, sizing, installation or a bespoke design, email us at sales@happyneon.uk. Our team will help you choose the right option for your space.
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Find information about production and delivery times, order tracking, cancellations, returns, damaged or faulty items, and warranty cover for HAPPYNEON orders.
Standard Delivery
- Estimated lead time: 12–18 working days, including production and delivery.
- Fully tracked delivery. A signature may be required.
Rush Orders
Our Rush Order service can be selected at checkout.
- Estimated lead time: 8–12 working days, including production and delivery.
- Fully tracked delivery. A signature may be required.
Tracking Your Order
Once your neon sign has been dispatched, we will email you a tracking number so you can follow its delivery.
Cancellations
You may request to cancel your order within 24 hours of placing it. Please contact us as soon as possible if you wish to make a cancellation request.
After this 24-hour period, we may be unable to accept a cancellation because every neon sign is handmade to your chosen specifications and cannot usually be resold.
This policy does not affect your statutory rights.
Returns
As our neon signs are handmade or personalised to order, we do not normally accept returns for a change of mind.
If you receive an incorrect, damaged, faulty or misdescribed product, please contact us so that we can review the issue and provide an appropriate resolution in accordance with applicable consumer protection laws.
Nothing in this policy affects your statutory rights.
Damaged or Faulty Items
If your order arrives damaged or develops a fault, please notify HAPPYNEON as soon as possible—ideally within 7 days of receiving your parcel. Where appropriate, you should also report visible delivery damage to the carrier.
Email sales@happyneon.uk and include clear photographs or videos showing the condition of the neon sign and any damage to its packaging. This information will help us assess the issue and determine the most appropriate resolution.
Depending on the circumstances, the available resolution may include:
- Repairing the product
- Replacing the product
- Providing replacement parts
- Issuing a partial refund
- Issuing a full refund
Handmade Variations
As every neon sign is handmade, slight variations in appearance and minor differences in colour may occur. Colours may also appear differently depending on your screen settings and the surrounding lighting. These natural variations are not normally considered product faults.
12-Month Warranty
Every HAPPYNEON product includes a 12-month warranty. If your item develops a fault during the warranty period, please contact us and our team will help determine the most appropriate resolution.
Our warranty is provided in addition to, and does not affect, your statutory rights.
Need Help?
If you have any questions about delivery, returns or an existing order, email us at sales@happyneon.uk.